3rd Line Service Desk Engineer

Ekco

Butterworth

About Ekco

???? Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

☁️ In a few words, we take businesses to the cloud and back!

???? We have over 950 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.

About The Role

Ekco are looking for a highly skilled and experienced 3rd level service desk engineer with a strong background in Azure and Microsoft 365. The ideal candidate will be responsible for providing advanced technical support to our clients, resolving complex issues, and ensuring the smooth operation of their IT environments.

Key Responsibilities
• Daily operation within the 3rd line team including incident management, problem management and service fulfilment in line with agreed... More Detail

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