Senior IT Field Engineer

Updated: May 10, 2024 11:47 PM GMT

Bluetek Computers

Potchefstroom

Job Description:

We are seeking a highly skilled Senior IT Field Engineer to join our dynamic team. As a Senior IT Field Engineer, you will be responsible for providing on-site technical support, troubleshooting complex issues, and implementing IT solutions for our clients. You will play a crucial role in ensuring the smooth operation of our clients' IT infrastructure and delivering exceptional service.

Responsibilities

Provide on-site technical support to clients, including system installation, configuration, and maintenance.

Diagnose and troubleshoot hardware, software, and network issues effectively and efficiently.

Collaborate with clients to understand their IT needs and recommend appropriate solutions.

Implement and manage IT projects, including system upgrades, migrations, and deployments.

Ensure compliance with security standards and protocols in all IT operations.

Document technical processes, procedures, and configurations accurately.

Mentor junior team members and... More Detail