French Customer Success Specialist in Braga

Updated: May 10, 2024 11:05 AM GMT

Cross Border Talents

Vila Nova de Famalicão

Are you a French language wizard? We're on the hunt for an extraordinary individual to become our Customer Agent Maestro!

About Us:

We craft game-changing customer experiences that drive brand growth worldwide. With deep insights and cutting-edge technology, we design integrated journeys that transcend expectations and scale seamlessly. Whether you're a startup or a global brand, we're your partner for success. We've got you covered, no matter the complexity or scope of your customer journey.

Role Overview:

As a French Customer Agent, you'll provide excellent service to our clients, addressing inquiries and resolving issues via phone, email, and chat. You'll collaborate with internal teams to enhance the customer experience and contribute to process improvements. This role offers an opportunity to make a meaningful impact and ensure customer satisfaction.

Key Responsibilities:
• Provide application support primarily through inbound calls, assisting with inquiries about usage and... More Detail