Community Support Specialist for Uber Eats French Speaker
Updated: May 09, 2024 06:22 AM GMT
Uber
AzóiaAbout The Role
We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way.
Community Support Representatives are all about helping and educating customers, and Partners.
We help people resolve their issues and turn unhappy users into our most dedicated advocates.
The right candidate is always looking for outstanding and exciting ways to resolve problems with outstanding support and outstanding communication, ensuring that problems are resolved promptly while developing credible relationships with our community!
What You Will Do
• Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets
• Investigate case details to resolve root cause of issues
• Learn and master multiple applications and resources including contact management systems and knowledge bases
• Communicate quickly and effectively to internal and external stakeholders
•... More Detail
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