Community Support Representative - Eats (German Speaker)

Uber

Santarem

About the RoleAt Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together!What the Candidate Will DoResolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and ticketsInvestigate case details to resolve root cause of issuesLearn and master multiple applications and resources including contact management systems and knowledge basesCommunicate quickly and effectively to internal and external stakeholdersTriage and escalate urgent issues in order to drive them to resolutionComplete thorough documentation and notation... More Detail

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