Inside Sales Supervisor

Wesco

Fort McMurray, AB

Job Description

As the Inside Sales Supervisor, you will assist branch management in formulation of sales strategies and executes, plans and budgets to grow accounts, margin, and recruit new customers. You will provide leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will maintain positive employee morale while servicing customer base in an economical way.

Responsibilities
• Provides immediate supervision of inside sales and counter personnel. 
• Coaches and mentors inside and counter staff on order entry, quotations, margin enhancement, problem solving, and communication etiquette. 
• Takes leadership and direction from branch management and communicates to employees. 
• Assists with team workload distribution. 
• Verifies attendance records, provides input on hiring matters, assists with performance appraisals, takes direction on training and development of staff, and assists with... More Detail

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