Desktop Support Engineer

STECHAD

Sortland, Norway

Our organization is an IT outsourcing firm with a professional network and technical engineers spread across Europe.

The Role

You Will Be Responsible For
• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.
• Generating IT budget in conjunction with other stake holders.
• Managing overall IT operations ranging from infrastructure to application.
• Managing day-to-day stakeholder interaction, identifying needs and evaluating solutions.
• Working with other internal stakeholders as well as third party vendors to ensure solutions are in line with current & future business requirements.
• Analysing, monitoring, configuring and maintaining existing systems and identify room for improvements.
• Ensuring overall system and server... More Detail

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