Assistant General Manager

confidential

Middelburg

Purpose of the Job:
The Assistant Club General Manager is accountable for the smooth operations of the facility as well as the managements of staff, satisfaction for the members and delivery of high standard fitness offering
Key Performance Areas include:
Operations
Manage the day to day operations of the reception and wellness area including, reception standards and brand compliance
Facilitate the access and exit of members and non-members in line with company policy and procedures and club rules and regulations
Manage all interaction from the switchboard
Manage product standard compliance
Accurate completion of preventative maintenance schedule
Health and Safety compliance to ensure the completion of all health and safety related matters within the facility
Service
Manage the reception desk and service quality
Monitor reception overrides, arrears and access control
Manage the schedule group class schedule, external instructors, Pros and quality of all group exercise classes.
Conduct... More Detail

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