IT System Implementation Consultant

Updated: May 04, 2024 07:54 AM GMT

Critical Project Resourcing Ltd

Ely

Location: South London

Rate: £540 per day umbrella

A South London Local Authority is seeking a dynamic and experienced System Implementation Consultant to support the transition and ongoing utilisation of a new upgraded NEC Housing system. This role involves assisting over 400 users in navigating and maximising the functionalities of the system.

Key Responsibilities
• Facilitate the implementation of new modules of the NEC Housing system, including Asbestos Register, Asset Management, and Choice Based Lettings.
• Provide support and training to end users on existing and new modules of the system.
• Assist in the development of training materials and aids tailored to the needs of the users.
• Conduct both classroom and virtual training sessions.
• Utilise MS Teams for effective communication and collaboration.
• Address end-user queries and service requests through ServiceNow.
• Plan and coordinate training sessions, including scheduling, venue management, and user enrolment.
•... More Detail