Café Supervisor (Centrum Cameron Highland)

Updated: May 04, 2024 01:52 AM GMT

The Coffee Bean & Tea Leaf (M) Sdn Bhd

Brinchang, Pahang

1. Sales and Customers Service Maintain a profitable reputable café, that is:Handle cash transactions honestly, efficiently, and accurately.Assist in the supervision of the profitable café.Assist the Café & Assistant Manager in planning and executing all sales promotions effectively and efficiently.Maintain an efficient, friendly service standard at all time.Politely answer the telephone and customer questions.Respond proactively to prevent and resolve customer service situations.Handle all drink and food items during preparation safely. 2. Store Operations Maintaining efficient and sales targets, and surpass customer’s expectations on each occasion, that is:Complete daily report as assigned.Inform the Café Manager / Assistant Manager of any operational inconsistencies.Maintain acceptable amounts of coffee, baked goods and supplies for the bar.Order baked goods, coffee and supplies when needed.Perform opening and closing dutiesReport all employee accidents to the Café Manager ... More Detail

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