Technical Liason (Customer Relationship / Quality Assurance / Due Diligence...

United Exports

Paarl

Purpose of the role

Ensuring that all due diligence with customers are in place for sales to take place without any restrictions.

Managing the customer claims process efficiently to ensure that only legitimate claims are authorised.

Key Performance Outputs
• Customer Relationship Management: Develop strong customer relationships by collaborating with account managers to understand their specific requirements thoroughly.
• Due Diligence Packs: Ensure completion of due diligence packs from clients before the season commences.
• Sales Liaison: Coordinate with the sales team and product allocator to determine approved growers and varieties for each customer.
• Document Verification: Verify the accuracy of all requested documents and information before sending them to customers.
• Data Management: Update client access lists on Datahive and Netsuite with approved due diligence packs and customer specifications.
• Customer Specifications: Obtain and update customer specifications on... More Detail

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