Technical Support Engineer

Royal Bank of Canada

Minato City, Tokyo

Job Summary

You are responsible for the overall IT services to RBC Tokyo Platforms within the Tokyo office, enabling technology to support their products and services. This position provides hand-on support, lead for the team in RBC Tokyo IT, report to Head of IT Japan.

Job Description

What is the opportunity?

As the Senior Application Technical Support Engineer, you are responsible for the overall IT services to RBC Tokyo Platforms within the Tokyo office, enabling technology to support their products and services. This position provides hand-on support, lead for the team in RBC Tokyo IT, report to Head of IT Japan.

What will you do?
• Assist and raise global application support for Fixed Income, Equity Links, Structured products, Futures and Bank related system.
• Work with RBC global counterparts to initiate the planning, execution and testing for the business, Technology requirements, Infra relates projects.
• Receives and monitors helpdesk requests and ensures tickets are... More Detail

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