Client Service and Administrative Assistant, Tanzania

Updated: April 28, 2024 11:59 AM GMT

Sanlam Investments East Africa

Dar es Salaam

Sanlam Investments East Africa Ltd (SIEAL) is a leading fund manager in the region with presence in Kenya, Uganda and now Tanzania. We have a strong record of accomplishment in service delivery and performance. We are seeking a dynamic, organized and customer-focused Client Service and Administrative Assistant to support the Tanzania office.

Job Purpose

To provide consistently high-quality customer experience through quality service interactions and to coordinate office activities and operations to ensure efficiency and compliance to Company policies.

Reports to:

Country Representative, Senior Portfolio Manager

Key Responsibilities
• Responsible for welcoming and responding to clients and other visitors physically, via telephone and correspondence (email, letters, packages etc).
• Furnish potential clients with information about our services and guide them on providing KYC (Know Your Customer) information and completing client application forms.
• Drive customer self-service by... More Detail