Customer Service Administrator

Updated: April 28, 2024 08:37 AM GMT

Elliott Recruitment Solutions

Redditch

Redditch

£24k + bonus

Customer Service Administrator - Monday to Friday 9am to 5pm - No Sales!

We are looking for a Customer Service Administrator to join our Redditch based clients team on a permanent basis.

My client, a national organisation and a market leader in their field are currently growing their customer service team and have an opportunity for a full time Customer Service Administrator to join them on a permanent basis.

Supporting the smooth running of projects taking place within customers properties, you will liaise with customers, contractors and project managers on a daily basis, ensuring any issues are dealt with in a timely manner and providing regular updates to customers throughout their project.

Duties will include:
• Provide excellent customer service at all times, demonstrating understanding and empathy
• Be the customers main point of contact during their installation
• Make daily outbound calls to customers and contractors, proactively responding to any... More Detail