Customer Service Specialist

Updated: April 27, 2024 02:15 AM GMT

Contemporary Amperex Technology Co., Limited

Rüsselsheim

CATL invites you to continue our legend of green energy. CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL’s EV battery consumption volume has ranked No.1 in the world for six consecutive years and our global energy storage battery shipment has also ranked No.1 for two consecutive years.

Job Responsibilities:
• Lead to solve customer plant on-site problem in a timely manner including, but not limited to warehouse, logistic, delivery, customer production issues；
• Collaborate with CQE/RQE to collect, resolve production issue, communicate with customer/CATL, to mitigate issue impact；
• Build deep contact with customers, establish good customer relationship, and enhance customers' perception of our company's services；
• Gain insight into targeted dynamics, obtain first-hand information, and support SPP in achieving new project targeting and business expansion.

Job Requirements:
• Bachelor's degree or... More Detail