Guest Relation Officer
Updated: April 26, 2024 02:51 PM GMT
Furama Resort Đà Nẵng
Da Nang• Courteously attend to guests and promptly address their requests and queries.
• Possess detailed knowledge about the hotel and the surrounding city.
• Monitor VIP guest movements and ensure completion of pre-registration formalities for them.
• Allocate rooms to arriving guests based on their preferences.
• Collect guest feedback forms and take immediate service recovery actions when necessary. More Detail
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