Reservations Agent

Accor

Ras Al-Khaimah - Ras al Khaimah

Job DescriptionReservations Agent:You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing:• Consistently offer exceptional, friendly and engaging service• Ensure the best selection for the guest and ensure revenue is maximized through up-selling• Recommend property facilities and assist guests with information and special requests• Book room reservation requests, enter rooming lists, and update accurate information in the systemQualificationsYour experience and skills include:• Should have min. 2 years experience as Reservations Agent for a 5 Star Hotel/Resort in UAE• Guest focused personality is essential; experience is an asset• Prior experience working with Opera will be preferred• Strong interpersonal and problem solving abilities• Fluency in English; additional languages are a plus More Detail

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