Service Operation Manager careers in Atlas Copco at Gwangmyeong-si...
Updated: March 02, 2024 04:35 PM GMT
Full time Job in Gwangmyeong-si, Gyeonggi-do
Atlas Copco
Gwangmyeong, Gyeonggi, Corée du SudThis Job listing For Year 2022 is about Atlas Copco in Gwangmyeong-si, Gyeonggi, South Korea
About the job
Your mission
To develop an efficient and competent service organization so as to deliver the strong commitment of high-quality service to Atlas Copco IT (Industrial Technique) customers in Korea.
To enhance customers’ satisfaction
To plan a budget and ensure the efficiency & effectiveness of cost
The role
• Ensure the continuously improvement on customer satisfaction measured by regular survey.
• Plan and manage the service operational budget to ensure the efficiency of IT service.
• Maintain regular contact with key customers to identify the customer’s requirement, analyze their demands and deliver gap closure plan.
This may include working with the service team on problem solving for technical issues.
• Develop and optimize all field, workshop and onsite to ensure the lead time, quality and efficiency.
• Continuously standardize and improve the service operation workflow... More Detail
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