Sales Manager

Updated: April 17, 2024 12:57 PM GMT

Mandarin Oriental Hotel Group

Como, Province of Como

Duties And Responsibilities
• Support MOHG philosophy and culture daily to ensure guests’ satisfaction and the achievement of our Mission
• Analyze local market trends and develop new business leads
• Handle and qualify the proposal and follow-up of transient, group and banqueting enquiries and actively engage with clients to maximize the conversion of business
• Ensure a “sales approach” in every lead, customizing offers and ensuring that a luxury and positive attitude is always guaranteed
• Participate in external sales appointments, trips, fairs and tradeshows when relevant for the specific market segment
• Participate in local events and sales calls, including property site inspections
• Demonstrate proactivity to bring back former clients and acquire new ones
• Follow internal financial policies, managing and verifying client payments and outstanding balances
• Use systems to pull out reports and analyze figures and data consistently
• Enrich the existing database, ensuring time... More Detail