Apply Now as Call Center Support Associate | Ilocos Based Job at Accenture...
Updated: April 16, 2024 08:34 AM GMT
Accenture Inc
Laoag City, Ilocos NorteAccenture in the Philippines is currently looking for Customer Service Associates who will be responsible in performing the following day-to-day tasks :
• You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
• You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
• You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
• You will create promised solutions or after call work and escalates unresolved issues outside of his / her scope.
What are we looking?
• Graduate of any course; college undergraduates with relevant work experience is open to apply
• With at least 6 months BPO experience
• Must be willing to work on a graveyard shift
• Willing to go back on-site once recalled
• Amenable to work in San Nicolas, Ilocos Norte
What’s in it for... More Detail
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