Workforce Management Analyst

Accenture Philippines

Mandaluyong, Metro Manila

About the Role:

As a Workforce Services Analyst, you will perform the following (but not limited to) duties and responsibilities: 
• Achieve customer support service levels by accurately forecasting, planning and scheduling calls/ contacts or work volumes and staff/vendors to ensure optimal performance.
• Provide ongoing and frequent interaction with management operations, staff, vendors or clients, as required, to achieve optimum results.

If you are interested in being part of our diverse community, apply directly to this job advertisement. Upon application, you will receive an email from our recruiters and will be asked to create and complete your Workday profile. Make sure to complete all the required information within 24 hours for us to process your application. More Detail

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