Call Centre Agent

BoyleSports

Dundalk, County Louth, Ireland

Role: Call Centre - Full Time
Reports To: Customer Service Senior
Role Type: Full Time Contract ( 40 hours Weekly)
Workplace Type: Dundalk HQ

Job - Call Centre - Full
• Shifts –Rotational including weekends (8 hours shifts)
• Role Purpose:

To provide a friendly and efficient phone service to all BoyleSports customers.
• Key Responsibilities (Main Duties):

Fon-A-Bet duties
• Provide a friendly and efficient bet placement service to BoyleSports customers
• Provide support & assistance to online customers
• Process all customer requests that require additional administration duties

Meet organisational objectives
• Play a critical role in the delivery of the organisation's objective of being customer service focused.
• Provide frontline support to all of our customers both internally & externally
• Provide support to marketing campaigns

Performance measurements
• Meet and exceed performance standards set out in the call monitoring process
• Demonstrate commitment through punctuality... More Detail

Apply Now

Similar Jobs

Companies Hiring in Dundalk, County Louth

Aramark Ireland

The Hill

Niall Clarke oils Ltd

Leinster Environmentals

Connected Health Group Limited

BoyleSports

FTZ Ltd

Manguard Plus

WuXi Biologics Ireland Limited

BoyleSports

Maverick Trading

ParaMed Home Health Care

Avansel - Recruitment Agency in Ireland

Specsavers

WuXi Biologics

Curam Care Homes

Grosvenor Services

CARRICKDALE HOTEL & SPA

FRS Recruitment

Total Solutions