Customer Service Executive
Updated: April 09, 2024 12:47 AM GMT
Magnum Group
Bhopal, Madhya PradeshCompany Description
Magnum Group is a reputable organization managed by a team of experienced professionals with extensive international expertise. Headquartered in Bhopal, Magnum Group has been in operation since 1993 and is an ISO – 9001:2008, ISO – 27001:2013 certified organization. The company is registered under MPSEDC and is a member of NASSCOM. Magnum Group specializes in BPO-BPM, contact center services, and utility management, catering to various sectors such as telecom, e-commerce, infrastructure, digital TV, and more.
Role Description
This is a full-time on-site role for a Customer Service Executive located in Bhopal. The Customer Service Executive will be responsible for providing excellent customer support, managing customer satisfaction, and ensuring effective customer service management. The role involves daily interactions with customers, addressing their queries, resolving issues, and maintaining a high level of customer satisfaction.
Qualifications
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