Customer Service Executive

Magnum Group

Bhopal, Madhya Pradesh

Company Description

Magnum Group is an ISO – 9001:2008, ISO – 27001:2013 certified organization headquartered in Bhopal (MP). Managed by a team of experienced professionals, Magnum Group has been operating since 1993 and is a member of NASSCOM. With expertise in BPO-BPM, Contact center services, HRO space, and IT solutions, Magnum Group caters to various sectors including telecom, e-commerce, infrastructure, and government organizations.

Role Description

This is a full-time on-site role for a Customer Service Executive at Magnum Group located in Bhopal. As a Customer Service Executive, you will be responsible for ensuring customer satisfaction and providing excellent customer support. This includes handling customer inquiries, resolving complaints, and managing customer service operations.

Qualifications
• Interpersonal Skills and Customer Service Management
• Experience in Customer Support and Customer Satisfaction
• Strong communication and problem-solving skills
• Ability to... More Detail

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