Head of Customer Support in Paphos

Updated: March 02, 2024 04:04 PM GMT

Full-time Job in Paphos

Work Channel Professional Recruitment

Paphos, Cyprus

Our client, a forward-thinking Fintech enterprise leading the charge in revolutionizing payment practices is actively seeking a Head of Customer Support.

Benefits:
• Highly competitive salary package
• Private Medical Insurance
• Brand-new, spacious office located in Paphos, Cyprus
• Access to an on-site gym for your fitness needs
• Youthful and dynamic work environment
• Team-building activities and cheerful happy hours
• Continuous growth and career development

Responsibilities:
• Team Leadership: Lead and inspire a team of customer support specialists, providing guidance, mentorship, and coaching to ensure high performance and professional development.
• Strategy Development: Develop and implement strategic initiatives to optimize the customer support function, improve efficiency, and enhance the overall customer experience.
• Process Improvement: Identify opportunities for process improvement and implement solutions to streamline workflows, increase productivity, and reduce... More Detail