Customer service Administrator

Updated: April 06, 2024 02:26 PM GMT

Price Personnel Ltd

Dartford

Exciting opportunity for someone who is looking for a career within the Insurance Industry this role is a Customer Service Administrator to work on our busy sales floor

Duties Include
• Learn about Home and Motor insurance.
• Answering incoming calls to assist customers.
• Assist with Midterm adjustments.
• Using our inhouse quote systems.
• Ensure all customer details are recorded and entered onto systems accurately.
• Ensure all customers understand the terms and extent of the cover in line with regulatory requirements.
• Build and maintain relationships with customers, ensuring excellent customer service and satisfaction.
• Dealing and liaising with the insurers we trade with.
• Scan /Sending out Insurance documentation.
• General administration such as recording notes on the progress of each quote you are working on.

Suitable candidates

Applicants should be reliable, have, good communication, team-working and interpersonal skills and be keen to learn. Qualifications required... More Detail