Sales Administrator - ICT | Pretoria

Salesworx Recruitment

Pretoria

Main purpose of this Position:

The Sales Administrator acts as the first point of contact with the customer, portraying a professionalism and confidence that delivers the ultimate in customer relationships and support the Account Managers

Order Processing
• Effectively and timeously deal with telephone and email request for quotations.
• Ensure all quotations are followed up as and when necessary.
• Ensure all orders received are entered onto the system timeously and accurately and within customer credit terms and limits.
• Tactfully and timeously inform customers of overdue/Exceeded accounts as and when necessary.
• Liaise between warehouse/Logistics and customers to pr-actively and efficiently keep customers informed and updated on their order.
• Update Sales Order Follow Up sheet to ensure timeous and ongoing follow-up on all open Sales Orders until completed.
• Facilitate and oversee the credit note process.
• Determine and communicate customer back orders for items included on... More Detail

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