Service Engineer in MSOL (Ulsan)

Updated: March 04, 2024 12:28 PM GMT

Full-time Job in Ulsan

Emerson

Ulsan, South Korea

Job Description

In this Role, Your Responsibilities Will Be:
• Provide site service to installed-based customers.
• Provide emergency service to customers.
• Provide technical support standards and best practices to customers.
• Disseminate safety notices and important KBA to local service organizations.
• Provide repair quotation support to local Reps/Subs.
• Manage product recall/replacement.
• Report progress and technical problems to Service Manager
• Co-work closely with all BU team members
• Proactively identify potential quality and efficiency improvements within assigned work.

Who You Are:

You promote a sense of urgency and establishes and enforces individual accountability in the team. You model collaboration across the organization. You anticipate customer needs and provide services that are beyond customer expectations. You observe situational and group dynamics and select best-fit approach. You deliver messages in a clear, compelling, and concise manner.

For This Role... More Detail