VIP接待员

Updated: March 02, 2024 04:39 PM GMT

Full-time Job in Suzhou, Anhui

Doubletree by Hilton

Suzhou, Anhui, China

1 熟知当天订餐情况注意记录宾客的特别活动(如生日庆祝会)

2 替宾客存取保管衣物并询问有无贵重物品贵重物品提醒宾客自行保管

3 迎接宾客引导宾客到预订台位或宾客满意的台位

4 客满时负责安排好后到的宾客使宾客乐于等位

5 随时注意听取宾客的意见及时向上级反映

6 随时注意在接待工作中的各种问题及时向上级反映和协助处理

7 掌握和运用礼貌语言负责接听电话宾客电话订餐应问清楚基本信息

8 向客人介绍餐厅各式菜点各种饮品和特式菜点吸引宾客来餐厅就餐

1 经过餐饮服务培训有良好会话沟通能力

2 有熟练的服务技能技巧和一定的应变能力能妥善处理服务中出现的一般性问题

3 掌握餐厅服务规程了解餐厅各种菜肴的基本特点和简单的烹制方法

4 工作主动热情认真责任心较强

5 形象气质佳身体健康仪表端庄.

EOE / AA / Disabled / Veterans

Schedule

Full-timeBrand : Doubletree by Hilton

Food and Beverage

EOE / AA / Disabled / Veterans

MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING

We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams : Best-in-Class PTO

Go Hilton Travel Discount Program

Hotel rates as low as $40 / night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support

Flexible Schedules Access to your pay when you need it

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