International Call Center Agents

Tower Group (Pty) Ltd

uMhlanga

Job Title: International Call Center Agent

Job Description:

Are you ready to embark on an exciting journey as an International Call Center Agent? Our esteemed Client is currently seeking passionate individuals to join their dynamic team.

As a valued International Call Center Agent, you will:
• Handle a variety of outbound calls to customers located across the globe.
• Deliver exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Utilize your excellent communication skills to interact with customers in a professional and courteous manner.
• Maintain accurate records of customer interactions and transactions, adhering to established protocols.
• Collaborate closely with team members to achieve performance targets and uphold service excellence standards.
• Stay informed about product knowledge and client-specific policies to effectively assist customers.

Requirements:
• Proficiency in English (additional international languages... More Detail

Apply Now

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