Customer Success Manager

KNOWRON

Munich

We are KNOWRON GmbH, a deep tech startup based in Munich, Germany. Widespread loss of knowledge and an ageing workforce require a fundamental change in manufacturing. That's why we are building a mobile knowledge platform to assist desk-less workers anywhere, 24/7.

As a Customer Success Manager (m/f/d), you will be responsible for the holistic support and consulting customers, from setting up the pilot throughout their SaaS lifetime. Your goal is to partner with clients on achieving the transformation of their service and support departments by driving product adoption and measuring the results!

Your Tasks and Responsibilities:
• Being the first point of contact for clients and users to interact with our product successfully.
• You will play an active part in finding ways to continuously improve our customer satisfaction score.
• Helping customers define new industrial service and support processes supported by KNOWRON by conducting requirement analysis and facilitating customer... More Detail

Apply Now

Similar Jobs

Companies Hiring in Munich, Bavaria

Munich, Bavaria

Palo Alto Networks

AuPair

Hilton

TD SYNNEX Germany GmbH & Co. OHG 3

Umbrellarz Limited

OSRAM GmbH

Louis Vuitton

MSD

Rosewood Munich

Munich, Bavaria

Intel

Accor Hotels

Beazley

VIG Re

Scale Biosciences

AVATR

Storm4

staq

Mind Detect