Customer Services Manager

Jawa Foods

Raiwind, Pakistan

We are seeking a highly motivated and experienced Customer Service Manager to oversee the day-to-day operations of our fast-food restaurant. As a Customer Service Manager, you will be responsible for managing the staff, ensuring exceptional customer service, and maintaining the overall profitability of the restaurant.

Responsibilities:
• Manage and train staff to deliver exceptional customer service
• Monitor inventory and control costs to ensure profitability
• Create schedules and manage labor costs
• Ensure compliance with all health and safety regulations
• Handle customer complaints and resolve issues in a timely manner
• Develop and implement marketing strategies to increase revenue
• Collaborate with the kitchen team to ensure food quality and accuracy of orders
• Perform other duties as assigned More Detail

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