Customer Service Specialist I R4
Updated: March 08, 2024 06:35 AM GMT
Full-time Job in Yantai, Shandong
H.B. Fuller
Yantai, Shandong, ChinaH.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.
PRIMARY DUTIES
• For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers.
• Handle in a professional manner all Customer interaction and coordinate the final customer response.
• Communicate with Customers whenever there are changes that might affect their order-
• SAP administration: update in a timely manner customer master, CoA, invoice query resolutions, customer complaints etc.
• Liaise regularly with other functions such as Finance, Logistics, SC, & Sales, to... More Detail
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