Service Coordinator

Updated: March 07, 2024 03:55 PM GMT

Full-time Job in Rehovot, Center District

Get SAT

Rehovot, Israel

Get SAT is the leading provider of micronized satellite on-the-move terminals for ground, air, and maritime applications.

Our state-of-art flat panel technology, along with a powerful controller, creates the best in its class SWaP product line on the market.

Get SAT is seeking a Service Coordinator to join our Service team, to play a crucial role in maintaining strong customer relationships, managing logistics actions, back-office paperwork, and ensuring a high level of service quality.

Key Responsibilities:
• Establish and maintain direct communication with customers to address inquiries promptly and professionally.
• Coordinate deliveries and manage Return Merchandise Authorization (RMA) processes efficiently.
• Manage logistic actions and service inventory effectively to support timely deliveries and repairs.
• Regularly update and maintain the prices table to ensure accuracy and consistency.
• Expedite the fixing process and prioritize RMAs based on criticality.
• Evaluate the... More Detail