Customer Service Officer

Updated: March 06, 2024 07:05 PM GMT

Full-time Job in Mizail, Riyadh Province

MSC Mediterranean Shipping Company

Riyadh Saudi Arabia

Customer Service Officer

We are searching for an experienced Customer Service Officer at our MSC RIYADH facility.

Primary Duties and Responsibilities:

Communicationand Negotiation Skills: Strong communication skills, both written and verbal,are essential for sales roles. Sales professionals should be able toeffectively present information, build relationships with customers, andnegotiate terms and prices. Active listening skills are also crucial forunderstanding customer needs and tailoring solutions accordingly.

Customer Service Orientation: A customer-centric approach is vital in sales.Sales professionals should be able to build and maintain positive relationshipswith customers, understand their requirements, and provide excellent customerservice. The ability to anticipate and address customer concerns or issues iscrucial for maintaining customer satisfaction and loyalty.

Goal-Oriented and Results-Driven: Sales roles typically involve meeting orexceeding sales targets and... More Detail