Service Desk Analyst

Updated: March 06, 2024 05:22 AM GMT

Straive

フィリピン東ネグロスドゥマゲテ

Company Description

Straive combines data-driven insights with enterprise know-how to create unique knowledge for businesses and their specific problems. With a resource pool of over 15,000 experts in 30 countries worldwide, our clients span several industries, including Financial Services, Insurance, Healthcare & Life Sciences, Scientific Research, Information Providers, EdTech, and Logistics. We acquired Gramener in Nov 2023 to enhance data, analytics, and AI capabilities. As an equal opportunity employer, we celebrate diversity, equity, & inclusion in the workplace and make hiring decisions based solely on qualifications, merit, & business needs at the time.

Role Description

As an IT Helpdesk Specialist at Straive located in Dumaguete, you are responsible for the initial assessment of hardware and software problems reported to the ticketing system and responding to technical concerns that can operations of the company. Also responsible for the update of the service desk... More Detail