Customer Service Specialist - Auckland

Updated: March 05, 2024 09:35 AM GMT

Full-time Job in Auckland

Arthrex APAC

Auckland, New Zealand

Job description:

Benefits & Highlights:
• Competitive base salary + health insurance + bonus + hybrid office/WFH role.
• Excellent leadership, mentoring support with ongoing training & development
• Future career progression opportunities as a result of exceptional 20% YoY business growth
• Work at the country head office in Auckland
• Excellent ongoing training & development
• Great rewards and recognition programs

About the opportunity:

This is a full time permanent position based in our Auckland (Parnell) office. This role is an inbound customer service based position where most enquiries come from Hospitals and our Sales Force to ensure timely dispatch and receipt of our industry leading orthopaedic products.

You will professionally handle incoming calls and emails from both internal and external customers and enter orders into the SAP order management platform.

You will handle and troubleshoot customer needs and coordinate with the 3PL team for delivery process, pick & pack... More Detail