At Your Service Agent 为您服务中心接线员
Updated: March 05, 2024 05:55 AM GMT
Full-time Job in Wuhan, Hubei
Marriott International
Wuhan, Hubei, China (+1 other)Job Number 24037415
Job Category Rooms & Guest Services Operations
Location Four Points by Sheraton Wuhan Jiangxia, No 97 Wenhua Avenue, Wuhan, Hubei, China VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions... More Detail
Similar Jobs
Companies Hiring in Wuhan, Hubei
Cognizant Technology Solutions
易点租
Hubei University
Roche
徐州瑞博医院
Marriott International
GE
婚礼纪
Marriott International
Jianghan University
法本信息
Marriott International
MSD
Hilton
Sanofi Global (English)
Synopsys
Intetics
坚朗
金盘科技
中交一航局
New Jobs Posted in Wuhan, Hubei
Latest Jobs in Wuhan, Hubei
-
Operator Supervisor
Hilton -
校招-运营 (MJ000134)
360数科 -
Medical-Senior Medical Science Liaison-Wuhan
Sanofi Global (English) -
招聘实习生
益禾堂 -
高速接口工程师- CN
联想 -
产品经理
金慧科技 -
International School in Wuhan, China
HC tennis agency -
No.1 Dim Sum 头点心
Marriott International -
(高级)治疗领域专员 - 血液治疗领域
Roche -
Assistant Product Manager
Bausch + Lomb