Field Service Engineer

Updated: March 05, 2024 05:50 AM GMT

Full-time Job in Beijing

Werfen

Beijing, China

Overview
Post Date March 4, Number WEBCN-- Job Function Technical Service & Support Location 北京 Country Mainland China

About the Position

Responsibilities :
Responsible for Instrument technical performance and customer satisfaction on Service in their customers. Provides highly visible customer support through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments and systems. Performs routine and some non-routines technical repairs of all systems. This includes updates, retrofits, PMs and product enhancements. In HemoCELL installations perform facility inspections, instrument validation, customer training and IQ/OQ of the equipment. Instructs customers in the proper operation, maintenance and troubleshooting of Werfen instruments and systems. Is responsible for complying with all Werfen policies and procedures, including but not limited to technical checklist, reporting, safety procedures. Responsible for routine... More Detail