VODAFONE IDEA - GM - Retention & Collection

Updated: May 18, 2024 09:45 PM GMT

VODAFONE IDEA

Kopaganj, Uttar Pradesh (+48 others)

About Us:

At Vodafone Idea, we are committed to providing seamless connectivity and innovative solutions that enrich the lives of our customers. As one of India's leading telecommunications companies, we are dedicated to delivering superior service, innovation, and value. Our success is built on a foundation of integrity, teamwork, and customer satisfaction, and we are looking for individuals who share our passion for excellence and customer-centricity.

The Role:

As GM - Retention & Collection at Vodafone Idea, you will be responsible for developing and executing strategies to reduce churn and optimize collection processes. You will work closely with cross-functional teams to identify retention opportunities, improve customer engagement, and enhance collection efficiency. Key responsibilities include:
• Developing and implementing retention strategies and initiatives to reduce churn and increase customer loyalty.
• Analyzing customer behavior and preferences to identify retention... More Detail