Customer Service - Digital Sales - Housing - DS - Product - Kolkata - Avani...

Updated: May 12, 2024 01:12 PM GMT

Tata Capital

Raipur, Chhattisgarh

Key Objective of the Job:

· Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys.

· Proactively understanding customer needs and cross- selling multiple products as per the requirements

· Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team.

· Execute all activities / campaigns as planned by the respective Digital Sales Manager

· Displaying customer centricity by executing all customer interface processes within defined timelines.

Collaboration with various internal / external teams (Contact Center, Internal Business teams, Aggregators) to ensure timely service to all customers seeking a mortgage product

Major Deliverables:

· Meet & exceed business targets in terms of profitability, optimum product mix and quality of sourcing

· Should prove to be the one-point contact for all financial needs for his/ her... More Detail