Customer Service Rep

Updated: May 10, 2024 04:44 AM GMT

Culligan of Canada

Medicine Hat, AB

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

We want you to join our team at our Medicine Hat location as a Customer Service Representative!

The Customer Service Rep is responsible for providing support to our customers and our sales, delivery, and service teams.

Responsibilities
• Assist customers in person and on the phone in a professional manner
• Set up deliveries and book service calls
• Process new contracts, create customer accounts, and schedule installation, as required
• Print and distribute service work orders and route tickets, close work orders, and bill out once completed
• Promote and up-sell products and services to new and current customers
• Book walk-in and phone sales leads with Sales Team
• Make accounts receivable collections and related calls, forward outstanding invoices as... More Detail