Customer Service Rep

Updated: May 09, 2024 12:06 AM GMT

Culligan of Canada

Surrey, BC

We want you to join our team at our SURREY location as a Customer Service Representative!

The Customer Service Rep is responsible for providing support to our customers and our sales, delivery, and service teams.

Responsibilities
• Assist customers in person and on the phone in a professional manner
• Set up deliveries and book service calls
• Process new contracts, create customer accounts, and schedule installation, as required
• Print and distribute service work orders and route tickets, close work orders, and bill out once completed
• Promote and up-sell products and services to new and current customers
• Book walk-in and phone sales leads with Sales Team
• Make accounts receivable collections and related calls, forward outstanding invoices as requested
• Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, petty cash, etc
• Other related duties as... More Detail