Workshop Manager (Hyundai Richards Bay)

Hyundai Automotive South Africa

Richards Bay

Purpose Of The Position

The Workshop Manager has the primary responsibility to make sure customers receive consistent, timely and accurate service.

Key Outputs
• Ensure an efficient and focused customer service in a passenger car workshop.
• Effectively and efficiently manage the team (Workshop, Service Advisors and Service Admin staff).
• Manage the operations (debt collection, invoicing, quoting, warranty claims, productivity, customer satisfaction).
• Adherence to Company processes and systems.
• To maximizing the efficiency, revenue and productivity of the service department and achieve the highest levels of customer satisfaction.
• To take accountability for staff recruitment, training and development. More Detail

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