Service Advisor (Hyundai Kempton Park)

Hyundai Automotive South Africa

Kempton Park

Responsibilities

The Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following:

To maximise service sales by using professional sales techniques

To ensure the security of cash taken

To create customer confidence in the brand by ensuring professional and knowledgeable performance To ensure the highest level of efficiency and courtesy when dealing with the customer

To record customer's details and requirements accurately by means of a Job card

To record and update service history and vehicle details accurately

To carry out a physical inspection of the vehicle with the customer (damages to be noted) Mileage of vehicle to be noted on the job card on inspection of the vehicle

To perform daily follow-ups with customers

To keep clients updated throughout the day regarding vehicle progress

To ensure completed jobs are not released without verified payment

To ensure all CPA documentation is completed... More Detail

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