Agent Middelburg

confidential

Middelburg

Tracker requires the services of a Representative: Installation Support in their Installation Logistics – Scheduling division, at their Regional Office in Middelburg Mpumalanga. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team.
• Provide a scheduling related service internally and externally.
• Scheduling and rescheduling of appointments.
• Following up on scheduling related requests.
• Liaising with technicians regarding appointments.
• Monitoring effective utilization of Tracker technicians.
• Checking/Maintaining high Quality of schedules.
• Maintain local and regional Scheduling Relationships.
• Provide service within the region as well as other departments/regions/staff within Tracker.
• Provide telephonic and/or face to face service to both existing and prospective clients.
•... More Detail

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