Customer Service Representative (January Start Date) Job at Cardinal Health...

Updated: May 05, 2024 03:28 PM GMT

Cardinal Health International Philippines

Cabadbaran City, Agusan Del Norte

What Customer Operations Support contributes to Cardinal Health

Responsible for providing outsourced services to customers relating to pharmaceutical orders, returns, credits, and / or other services by acting as a liaison in problem-solving, research and problem / dispute resolution.

Qualifications
• Minimum two years of college education, Associate Degree, or Degree in Medical allied courses such as health care, nursing, etc.
• At least 6 months of working experience in BPO Customer Service and preferably handled inbound calls for pharmaceutical or health care accounts
• Proficiency in verbal and written communication skills
• Uses correct grammar and appropriate vocabulary
• Communicates clearly and effectively
• Actively listens and has the ability to engage with the customer
• Prior computer experience using Microsoft Office systems required
• Must be detailed oriented
• Has sense of urgency and must be able to multi-task
• Demonstrates business etiquette / professionalism to... More Detail