Progress Advisor (Sales & Service Dept)

Updated: May 05, 2024 05:47 AM GMT

EF English First Purwokerto

Purwokerto, Banyumas Regency, Central Java

Do you have what it takes to convince your customers to stay loyal to the same brand and continue buying from you?

Do you genuinely care about education and students' progress? Are you patient, positive, and empathetic?

Do you feel like you can put yourself in customers' shoes and are not afraid of critical feedback?

Then this role is perfect for you.

What exactly will you be doing?
• You will be responsible for re-selling EF courses and generating referrals by building long-term relationships with customers, timely communicating about students' study progress, resolving any emergent concerns or questions, and ensuring that customers' needs are met.
• Building trust relationships with students and their parents
• Re-selling core courses to customers
• Daily communication with customers about their concerns and questions
• Generating referrals
• Updating customers on students' progress, assigned homework, and materials covered in class
• Consistently informing customers about all... More Detail