IT Support Technician - Apprentice

Triton Showers

Attleborough

Information Communications Technician – Support Technician L3 Apprenticeship

We are looking for an exceptionally talented, bright, and driven individual to join our IT team as a Support Apprentice. During a 21-month apprenticeship (including a three-month assessment), you will work alongside our IT department which is progressive, hands-on, and customer-focused.

You will learn to be responsible for triaging support queries and resolving them as you grow, placing engagement as your primary focus. As you develop your skills, knowledge, and behaviours you will become an integral part of the IT team, delivering the highest quality of service to our internal and external customers; ensuring colleagues are supported through effective query handling and problem-solving, followed closely by a high level of process understanding and administrative support.

You will learn to:
• Provide technical support to customers both internal and external through a range of communication channels.
•... More Detail

Apply Now

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