Credit Query Resolution Administrator

Updated: May 01, 2024 10:19 PM GMT

Jane Gorse Recruitment Limited

Addlestone

Do you want to work for a worldwide organisation that offers brilliant career opportunities? My client is looking for a Credit & Query Resolution administrator to join their expanding team to cover for a 12 Month Maternity Leave

As a Credit & Query Team Administrator, you will serve as a key liaison between various parties, ensuring all invoice disputes are resolved accurately and promptly. You must employ a customer-centric approach, excellent problem-solving skills, and a thorough understanding of invoicing ad credit controlling processes.

Reporting to the Credit Control Team Leader, this is one of the key roles in the Order to Cash process delivering the company’s working capital targets and delivering sustainable cash collection initiatives

Query & Dispute Resolution

Respond to and resolve customer inquiries regarding invoices, ensuring swift and professional resolution.
• Review and understand client accounts to identify disputes, conduct comprehensive investigations, and... More Detail